In general, we only ship to EU region

We will charge extra fees for remote areas. Contact us at support@hillmiles-eu.com for details of Remote Area Fees

We offer local payment and Buy Now Pay Later through Paypal, Click Here to check details

We offer FREE 1 Year Warranty for most parts of the Ebikes.

f the customer finds non-human damage within the warranty period, we will send replacement parts free of charge.

After the warranty period, customers need to pay for replacement parts and shipping fees. All e-bikes sold are brand-new factory products with original parts.

Accessories purchased separately are sold at cost price for quick problem-solving; except for DOA (Dead On Arrival), they are not covered by warranty.

Please note: Second-hand e-bikes and modified e-bikes are not covered by warranty. 

In Stock: Upon receiving your order confirmation email, we will begin processing your order within 2 business days, and your shipment will be dispatched on the third business day.
Pre-Sale: For pre-order items, please check the product page for specific shipping timelines.
Out of Stock: For out-of-stock items, please refer to the product page for detailed shipping information.

Your order will be shipped from the warehouse closest to your address, with an estimated delivery time of 2 to 10 days.

For more details on delivery locations and costs, please refer to our Shipping Policy.